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How-To: Firmware Upgrade Your Nokia N80 to N80ie

April 15, 2007 in Nokia Phone Tips and Tricks

(updated 5/10/07)

It took me a good long time getting the firmware update on my stock Nokia N80 phone. Hopefully this will help those poor, pitiful people who are having trouble getting up to speed to the N80 Internet Edition.

This tutorial should also apply to other Nseries phones such as the N93 but I have not tested the method on these devices so try them at your own risk!

Here’s the short version of the steps:

1) Install NSS
2) Change Product Code on Phone
3) Backup
4) Install NSU
5) Update Firmware

More in the long entry. And I mean REALLY long.

First, a word about the N80 Internet Edition. Nokia has stated that the N80ie is exactly the same hardware as the “normal” N80 – which means the changes are purely in the firmware and the extra software that’s included. Not only that, but a regular firmware update on a stock N80 will produce an N80ie!

Basically, a little rundown of what you’ll get with the Internet Edition:

  • VoIP/SIP support (lets you make calls over WLAN)
  • better WLAN support
  • several new internet applications (Search, Download!, Lifeblog)
  • some bug fixes

If you’ve decided that it’s worth the effort to upgrade, then let’s begin.

Here’s what you need:

Step 0

Do you already have a Nokia N80 Internet Edition? Check to see if you have an Internet folder, or the Internet Tel./Search/Download!/Lifeblog applications already installed, if you do, then you already have an N80ie. You can still skip to step 3 to update your firmware, though.

Step 1

You need to determine whether you have a branded or unbranded N80. This means that if you got your N80 from a phone carrier or provider then you’ll need to change the Product Code of the phone to something else – this is due to the fact that the official Nokia updater program does not allow you to update the firmware if it detects a branded N80. Also, if you’d like to change the region of your phone to something else – say, from Europe to APAC, keep following Step 2. Otherwise, If your phone isn’t branded and you do not want to change the region, go to Step 3.

Step 2: Turning Your Branded N80 into an Unbranded One

One piece of software that you’ll need is Nemesis Service Suite, better known as NSS. This software was made for certain professional unlocking/flashing boxes, but you can use a simple USB cable also. The download link’s above there somewhere.

Install NSS. Very straightforward installation, just be on the lookout for two things: first, answer “Virtual USB Device” when the install program asks you what services you’ll be using after installation. Next, answer ‘NO’ when asked if you want to install virtual USB drivers.

Plug in your USB cable into your N80 and select PC Suite mode.

Run the program. You’ll see two main icons in the top right corner. Click the top/right-most one:

Step 1: Click the TOP RIGHT icon in Nemesis Service Suite

The program will hum for a bit, and then spit out some jargon about Testing Interfaces and Testing Directories. Ignore this. Click the Phone Info tab that will appear on the top. Now you’ll need to click the Read button under the “Production Data Edit” section.

Step 1: Click the Read button under Producton Data Edit

The status bar on the bottom will display “Reading values…” Now this is the critical point. If everything went well, you’ll see several values filled into the Product Data Edit fields. If you received an “Error!” message, check out the troubleshooting section (to be added at a future date, like tomorrow).

I’ll assume that if you got to this point, there should be a number in the “Product Code:” field. The product code is different for each region, so you need to select the region that you want to convert your N80 firmware to. The choice of region will also affect included languages – if you need support for Chinese characters, for example, choose one of the APAC regions like Hong Kong or Taiwan. Below is the list of Product Codes for each region, and the type of N80 (metallic silver or pearl black). As far as I know the color type has no effect on anything.

N80 Internet Edition Rm-92 APAC (Asian Pacific countries)

0539367 HONG KONG Pearl Black Internet Edition
0539857 TAIWAN Pearl Black Internet Edition
0539858 APAC 1 Patina Bronze Internet Edition
0539859 APAC 1 Pearl Black Internet Edition
0539910 THAILAND Pearl Black Internet Edition
0540588 AUSTRALIA Patina Bronze Internet Edition
0540589 INDIA Patina Bronze Internet Edition
0540654 NEW ZEALAND Patina Bronze Internet Edition
0540779 PHILIPPINES Patina Bronze Internet Edition
0540782 INDONESIA Patina Bronze Internet Edition
0540783 THAILAND Patina Bronze Internet Edition
0540839 APAC 1 Smooth Stainless Internet Edition
0540841 THAILAND Smooth Stainless Internet Edition
0540843 AUSTRALIA Pearl Black Internet Edition
0540845 NEW ZEALAND Pearl Black Internet Edition
0540859 INDONESIA Pearl Black Internet Edition
0540860 PHILIPPINES Pearl Black Internet Edition
0540861 INDIA Pearl Black Internet Edition
0540862 PHILIPPINES Smooth Stainless Internet Edition
0540863 INDIA Smooth Stainless Internet Edition
0540864 AUSTRALIA Smooth Stainless Internet Edition
0540865 NEW ZEALAND Smooth Stainless Internet Edition
0540866 INDONESIA Smooth Stainless Internet Edition
0541538 TAIWAN Smooth Stainless Internet Edition
0541542 HONG KONG Smooth Stainless Internet Edition

N80 Internet Edition Rm-92 EMEA (Europe)

0539362 ALPS Patina Bronze Internet Edition
0540868 ALPS Pearl Black Internet Edition
0542289 BALKANS Patina Bronze Internet Edition
0543252 BALKANS Pearl Black Internet Edition
0541428 BALTIAN Patina Bronze Internet Edition
0541440 BALTIAN Pearl Black Internet Edition
0542808 CIS, BULGARIA Patina Bronze Internet Edition
0542811 CIS, BULGARIA Pearl Black Internet Edition
0538301 EURO 1 Patina Bronze Internet Edition
0539363 EURO 1 Pearl Black Internet Edition
0539548 EURO 2 Patina Bronze Internet Edition
0539712 EURO 2 Pearl Black Internet Edition
0539473 EURO 3 Patina Bronze Internet Edition
0544109 EURO 3 Pearl Black Internet Edition
0539646 FRANCE Patina Bronze Internet Edition
0540867 FRANCE Pearl Black Internet Edition
0542814 GREECE, CYPRUS Patina Bronze Internet Edition
0542816 GREECE, CYPRUS Pearl Black Internet Edition
0539672 GULF Patina Bronze Internet Edition
0542489 GULF Pearl Black Internet Edition
0539673 ISRAEL Patina Bronze Internet Edition
0514757 ISRAEL Pearl Black Internet Edition
0542487 LEBANON Patina Bronze Internet Edition
0542488 LEBANON Pearl Black Internet Edition
0514753 MOLDAVIA, BELARUS Patina Bronze Internet Edition
0514755 MOLDAVIA, BELARUS Pearl Black Internet Edition
0514751 ROMANIA Patina Bronze Internet Edition
0514752 ROMANIA Pearl Black Internet Edition
0539652 RUSSIA Patina Bronze Internet Edition
0542699 RUSSIA Pearl Black Internet Edition
0539648 SCANDINAVIA Patina Bronze Internet Edition
0541439 SCANDINAVIA Pearl Black Internet Edition
0542490 SOUTH AFRICA Patina Bronze Internet Edition
0542525 SOUTH AFRICA Pearl Black Internet Edition
0539897 TURKEY Patina Bronze Internet Edition
0541690 TURKEY Pearl Black Internet Edition
0542703 UKRAINE Patina Bronze Internet Edition
0542810 UKRAINE Pearl Black Internet Edition

A warning here: once you’ve selected a Product Code and updated the firmware, you won’t be able to change it until a newer firmware arrives.

Be sure to copy down the Product Code that’s already filled in the field. This is just in case something goes wrong. Once you’ve chosen a Product Code from the list above, enter it into the box and tick the “Enable” box. Then click Write.

NSS will update the product code on your phone in a matter of seconds. It should be about 1-2 seconds if I remember correctly.

Congratulations, you’ve finished Step 2!

Step 3

Now it’s a cakewalk.

If you want to backup your phone memory contents (which includes Contacts, Calendar entries, etc) you need to install Nokia PC Suite. Install, run, and backup as needed.

Once that’s done, install the Nokia Software Updater, run the software and follow the prompts. The software will automatically detect your phone model and the region and after a good long wait will tell you if an update is available. Note! You may need to retry several times before the software finds a compatible firmware!

Finally, follow the prompts to get the firmware loaded on your phone. DO NOT TOUCH YOUR PHONE, USB CABLE, OR ANYTHING NEARBY! Leave the room while waiting for the firmware update to complete. Read a book. Eat a hot dog. Whatever. You do not want to mess something up while upgrading, as this will royally screw up your phone.

After the dust has settled and the NSU has finished updating your phone, you should be in the clear. Congrats, you’ve just gone through a mind-numbing experience.

Troubleshooting Section – updated May 10, 2007

Here’s some problems and solutions that I’ve found after

Help! I can’t get NSS to recognize my Nokia N80!

This seems to be the main problem users are having. NSS is a fickle program, and getting your phone recognized by the program might take some additional steps.

Some things you can try:

  • Change USB ports – Certain USB ports (usually ports located on the front or the top of your pc) might have problems when your N80 is connected. I personally had a problem with NSS not recognizing my phone (it was plugged into the rear, right-hand USB port) until I switched it to the USB port on the left.
  • Uninstall anything Nokia related (PC Suite, Updater, etc), reboot, and then do a fresh install of NSS
  • Make sure you choose the “Virtual USB Port” option when prompted and say “No” when asked if you want to install USB drivers at the end of the installation for NSS
  • If you’re verified everything, install NSS on a different computer and try again from there

My N80 is stuck in offline mode!
I had this problem after messing around with the Nokia flashing software. To fix this eternal Offline Mode problem, fire up NSS and click the Phone Info tab on the top of the program. On the bottom right, you should see “Power Mode” and some radio boxes for “Local”, “Test”, and “Normal” modes. Select “Normal” and click the Change button.

NSS reads my N80 information, but the Read Production Data option doesn’t do anything!
Can’t help you with this….yet. I just experienced this problem on another PC and I’m trying to work it out. Stay tuned!

This troubleshooting guide is a work in progress, so after I get home today I’ll see if I can work out some of the problems.


3:25 pm

I flashed my RM-91 N80 with a RM-92 firmware :( and now the phone doesn’t even boot :( All I see is that annoying N O K I A homescreen.
Can any of you guys recommend me how to go about fixing it? Any links? Or is there a reputed cell phone repair store in US that you know off?
Please HELP!

7:32 pm

what code should i enter for egypt ??

**i don’t need the arabic language, do i still need to change the code?**

8:50 am

Installed NSS without a problem on a computer that did not have any nokia software installed in it before. Had problems reading the product code (ERROR). I noticed that windows had detected my Nokia N80, allowed windows xp to look for drivers online, which it did and installed them successfully. After that, had no problems reading the product code etc

3:36 pm

this was great iv bean trying to update my n80 ever since my n80ie was taken from me by a 02 shop who said they could not repair the slider and and gave me a n80 and said n80ie was not available any more still fighting that battle with them and nokia any way thank this site hard to find but worth the time spent

4:01 pm

Excellent used 0538301 code for uk Orange n80 worked a treat well worth doing this wipes off Horriable orange start up logo’s i have an unbranded unlocked phone

8:13 pm

Great stuff was abit worried about doing this but works great TNX

8:34 am

i updated my n80 to IE and it was successfully, after a few minutes my screen turned black and my phone doesn’t work anymore, can someone help me with this? Y_Y

9:15 pm

Phew… just finished flashing and updating my Nokia N80 to a N80 Internet Edition. 0539816 Australia Pearl Black Edition to 0540860 Philippines Pearl Black Internet Edition. I’m so Happy Now… Thanks for the guide Digg.

4:21 am

Hi digg it.. Works beautifully for me in Indonesia, now the service message works. Thanks a lot for the tutorial.

12:51 pm


4:27 am

hey ok so my phone is up to date and everything version rm 92 and all that but i have a problem going into the setting everytime i try and go to settings it just goes to a blank screen please help!

4:25 am

hey ok so my phone is up to date and everything version rm 92 and all that but i have a problem going into the setting everytime i try and go to settings it just goes to a blank screen please help!

1:06 am

My Nokia N80′s Hans set speaker not working but the loudspeaker & the Earphone works. I tried using Master reset & also flashed the mobile but couldn’t fix the bug. Please help me fix the problem.

4:24 am

Thanks this worked ok probs.
I’m delighted.
Same update as previous Orange post

2:50 pm

its works on N95

9:44 pm

Does some1 knows wich code has the german, spanish and english?
thanks a lot

5:43 am

Worked for me too.
On Orange UK
used 0538301 EURO 1
updated to fw: 5.0719.0.2
no problems

9:33 pm

Got my N80 Telstra AU 0539816/4.0623.41 to N80i 0540843 with NSS. Ran NokiaSU got 5.0719.0.2 firmware.

12:11 pm

worked like a treat used product code 0539712 for uk

5:55 pm

tutorial works beautifully i change to 0541542 HONG KONG Smooth Stainless Internet Edition from TIM

12:05 pm

Excellent !!!
Though had to change to Euro3 tried the Australia N80i and it said my sw ver was up to date when it was still the old version.
So if ur trying a version and you cant update change to another compatible one if possible and NSS stoped reading my code so I just had to change it, reguardless, thanx for the help :)

2:35 am

Worked beautifully, thanks a lot for the tutorial!

rodrigo J
2:30 am

hi , any body have a code for nokia n80 unbranded brazil zone? thanks

5:10 am

Works for me in new zealand….just follow the steps and you will be ok.
now have gizmo and flickr working..turns a good phone into a great phone

9:57 am

i get error message when click read button.pls help on how can i change my product code

3:00 am

i followed the steps above. i changed my code to 0539672 for GULF & everything was ok . i tried to update the phone but i only get an error message in the updater , startup failure INTERNAL MODULE ERROR

8:56 am

Thanks to this tutorial finally I made it! I changed my N80 without romanian in N80 Internet Edition with my language, romanian! Thankyou very much!

10:05 am

I blocked to NSU because don;t recognise the phone, what can I do ?

10:32 pm

Hi all,
I upgraded to firmware 5.0719.0.2 with wrong code, after corrected the code and tried to upgrade again, but system replied said I’m using latest firmware, and need no to upgrade.
Can anyone help how to replace the correct firmware with correct code to overwrite/replace it?

Warmest regards,

3:33 pm

everything worked fine for me till i restored my phones data. now my “internet” folder has disappeared. any idea how to get that back?

Steve Williams
2:29 am

Hi all. Thanks to everyone who has contributed to this page, the comments are really helpful. I just updated by UK branded (Orange) mobile from 0535061/4.0623.0.42 (product-code/fw) to 0538301(EURO 1 Patina Bronze Internet Edition)/5.0719.0.2.

I used NSS to change the code and then the Nokia update utility.


2:57 pm

hi there. i followed the steps above. i changed my code to 0539363 for uk. i tried to update the phone but i only gert an error message in the ubdater, MODUL ERROR

Did i do something wrong???

6:47 am

I have attempted to upgrade my N80 (Telstra AU). I has run NSS and changed the product code to N80i [4.0623.41 to 5.0719.0.2] However, NSU recognizes the phone and shows update to 5 is available yet the update button is grayed and does not operate. Any idea what is going on?

12:48 pm

[quote]Hey guys i updated my n80′s firmware from4.0623.0.41 to 4.0707.0.7 everything else is fine the only problemis when i type in a service command i dont get any answer.not on any service.[/quote]

Thats a known bug of v4.0707.0.7, there’s a new FW 5.0719.0.2, all codes work again and is muck more stable.

6:35 am

Great Post, Clear consice and more importantly worked like a charm. And the good news is the Nokia PCSuite backup worked as well. NO setting, Profiles etc lost. Thank you!!!

5:41 am

I’ve just updated my N80ie to the latest firmware 4.0707.0.7 but I now regret because, each time I switch the phone off it reset the time and date more over I don’t receive any answer for the service command Msgs as Geonono encounters – I wish i go back to my earlier version of firmware it was with no problems, does anyone can advise me whta to do now? I think to sell the phone even if with half the cost I bought with (I just bought it a week ago!!!)

9:30 pm

Hey guys i updated my n80′s firmware from4.0623.0.41 to 4.0707.0.7 everything else is fine the only problemis when i type in a service command i dont get any answer.not on any service.

7:14 pm

Great tips.
I was having probs, but got it too work by removing all related apps, changing USB port, and using XP in bootcamp, (had been trying in parallels b4).

Then i reinstalled NSS and that didn’t do it.
I then reinstalled JUST the Nokia “Connectivity Cable Driver”.
Tried NSS again, and it worked.. ace.

This Blog gave me the confidence to persevere. I was begining to think that i needed box of tricks, but i dont! hurahh!

Thanks again

7:20 am

please can somebody tell me wich code of this 3 contents italian languge:

0539363 EURO 1 Pearl Black Internet Edition
0539712 EURO 2 Pearl Black Internet Edition
0544109 EURO 3 Pearl Black Internet Edition

11:23 am

i didn’t have to use gsm-magic to change the product code, only nss.

dr nokia
3:42 pm

when you update via nss i thought you also had to run gsm MAGIC to enable writing of new product number. i have updated my n80 about 4 months ago. and it was worth it. still very confused as to why every one keeps saying fw 4.0707 0 is very buggy as i have suffered any at all. to all who are tempted be brave and give it a go:-)

2:34 pm

0539363 for uk o think

2:28 pm

i hav recently updated my N80 firmware to latest ….
but now i am facing one problem and it is that whenever i send any service command ..there is no output to that.
Can anyone help

12:23 pm

Which Euro Region do I use for the UK ?

1:38 pm

i’ll be finishing up the troubleshooting section today.

@paul: choose “virtual USB device” for the service devices question…and i’d bet that your problem is related to vista. i would give it a try on a different computer running xp.

1:42 pm


I connected my N80 by USB cable under “PC Suite” and when I run NSS and search for the device nothing happens, just freezes until eventually the program officially stop responding.

When installing I get the option for what service devices I will be using – which should I select? Also, I’m running Vista Ultimate, an issue?


8:12 pm

it’s still there, in the My Own folder.

Graham Auld
5:49 pm

What happened to the FM Radio application?

8:53 am

I am getting the “Error!” message have you got the troubleshooting tips up yet ?

When I install NSS I do not have an option on the USB driver install page to say NO, I have to install the virtual (or other) drivers, so I do not understand the line in your instructions :-

Install NSS. Very straightforward installation, answer ‘NO’ when asked if you want to install virtual USB drivers.

I have with my Nokia PC Suite connected and not connected to the phone, but opening the NSS application and clicking I get “Error!”

Your help is appreciated



2:23 pm

hi..have heard a lotta roblems aising with nokia n_series phones viz; hanging n slow processing etc….plz coment

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